Privacy policy

Data protection

We, the TLK-Thermo GmbH and operator of this website, take the protection of personal data very seriously. With this data protection declaration and in accordance with the Federal Data Protection Act and the German Teleservices Act, we would like to inform you when and why we store which data and how we use them.

Personal Information

Personal data are information that can be used to determine your identity. This includes information such as your real name, postal address, e-mail address or telephone number. Information that is not directly associated with your real identity (such as statistical data such as the number of visitors to a page in the last month) is not included.

You can use our websites without disclosing your identity. If personal data (for example name or e-mail addresses) is collected on our website, this is always done on a voluntary basis. This data will not be passed on to third parties without your explicit permission.

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as absolutely necessary or as provided for by law.

Handling of contact data

If you contact us through the contact options offered, your details will be stored so that they can be used to process and answer your enquiry. This data will not be passed on to third parties without your consent.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

Storage of IP addresses

In combination with your access to our websites, data is stored as "server log files" for backup purposes, which may allow identification. These protocols include data such as the IP address, date and time of access, page accessed, browser type and operating system, referring website from which you accessed our site. These collected data are used exclusively for anonymous statistical evaluation and to improve our website offer. No personal utilization takes place. However, we reserve the right to check the server log files subsequently if there are any concrete indications of illegal use.


In order to be able to offer you an optimized presentation of our Internet pages, we use so-called "session cookies". Cookies are small data records that are stored on your computer for the duration of a browser session. If you close your Internet browser, the session is also terminated and the cookies set by us are automatically deleted. Permanent cookies, which are stored as a file on your computer, are not used on our website. You have the option of preventing the use of cookies by adjusting your browser settings accordingly. However, we would like to point out that in this case an error-free presentation of our Internet pages can no longer be guaranteed.


Our website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as a site operator. You can recognize an encrypted connection by the fact that the address line of the browser begins with "https://" and usually by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Rights to information, correction and deletion

You have the right to free information about your stored personal data, its origin and recipients and the purpose of data processing as well as a right to correction, blocking or deletion of this data at any time, unless we are required by law to store this data for tax or accounting purposes, for example. After the respective purpose or expiry of these periods, the corresponding data will be blocked or deleted as a matter of routine and in accordance with statutory regulations.

For this, as well as for further questions on the subject of personal data, you can contact us at any time under the contact data given in the imprint or via

Google Maps

We use on our website "Contact" the service "Google Maps" of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The data processed by Google may include in particular IP addresses and location data of the user, which, however, are not collected without their consent (as a rule within the framework of the settings of their mobile device). The data can be processed in the USA. By using this website, you consent to the collection, processing and use of data collected automatically by Google, its representatives and third parties. The terms of use of Google Maps can be found at

Links to other websites

Our website contains links to other websites. We have no influence on whether their operators comply with the data protection regulations.

Changes to our data protection regulations

We reserve the right to adapt this data protection declaration so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply for your next visit.

Last update: 05/18/2018